Shipping & Returns
Shipping Information
Blowawish maintains full ownership of the products until full payment has been obtained.
If your order has been sent, you will have to return the products in order to receive a refund. The freight will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the size or color of a product, removing an item, changing the delivery address or payment method. All packages are sent from our warehouse in Barcelona. Usually your order will be sent within 5 working days after it has been placed.
The normal delivery time from the package has left our warehouse is:
- 2 working day to the Spain
- 5 working days to Europe
- 7 working days to the remaining destinations
If nobody is at the address when the delivery is made, a note is left in the mailbox. Another attempt to deliver can be made the next day (depending on the delivery method). If delivery is not possible, the package will be returned to us. When you find the note in your mailbox, contact them to arrange another delivery address,time or tell them the package can be left in your back yard etc.
You can have your package delivered to your work address if this is more convenient for you. This should just be included as Delivery Address. Please note that it is not possible to make a delivery to a PO box.
The freight charge depends on your delivery address.
How much is the freight charge?
We ship all over the world, and the freight charge depends on your delivery address and your purchase amount.
Easy Returns & Exchanges
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product, broken product or if a product is missing), please contact us. If you send us a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products.
Your claim should be send to us as soon as possible.If your claim is justified we will refund your reasonable freight expenses.